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Frequently Ask Questions

Frequently asked questions

Have a look at list of our most popular Frequently asked questions & answers:

Visa

Visa-on-arrival means a simplified method of issuing visa (a permit to enter and leave a country) on arrival granted by a competent authority of the destination country.

A number of benefits to apply visa-on-arrival including:

  • Legitimate: Visa-on-arrival is legistimately granted and approved by a Government’s authorised agency, i.e. the Vietnam Department of Immigration.
  • Convenient: Visa-on-arrival is much easier than as it is method of online application. No need to send passport or photos, and no waiting or delays.
  • Cheap: lowest fee and best service.
  • Fast: a VOA can be completed in two business days.

According to length of staying and number of entries, we are ready to process following visa on arrival types:

  • 1 month single entry visa
  • 1 month multiple entries visa
  • 3 months single entry visa
  • 3 months multiple entries visa
  • 6 months multiple entries visa

According to visiting purpose, we are ready to process following visa on arrival types:

  • Business visa: will be valid in 1 month, 3 months, 6 months.
  • Tourist visa: will be valid in 1 month or 3 months.
  • Other purposes: will be valid in 3 months or 6 months.

The visa Approval Letter is a letter issued by the Immigration Department of Vietnam allowing you to enter and exit Vietnam for a given period of time.

With your Approval Letter, you can pick up your Visa on Arrival at one of three international airports in Vietnam: Hanoi, Da Nang, or Ho Chi Minh City.

At the airport, the entry authority will verify the details of the Approval Letter based on your passport and travel documents. As long as you have entered the correct information on your visa application, you should have no problems being granted entry into Vietnam with your Approval Letter.

The Approval Letter is processed and emailed to you within two (2) business days (excluding Saturday, Sunday, and national or international holidays).

In urgent cases, you can receive an Approval Letter within the timeframes below:

  • Processed within 4 to 8 hours: +$20/applicant
  • Processed within 1 business day: + $10/applicant
  • For urgent processing on national or international holidays, please call us or contact us via email for details and assistance

Note: the above urgent processing times do not apply for Friday afternoons after 12pm or for Saturdays or Sundays. Also, please consider the time difference between Vietnam and your application location

The visa counters at Vietnam’s international airports are open 24/7. As long as you have your Approval Letter, you will still be able to get your visa on the weekend.

A scanned color PDF file of your Approval Letter will be sent to you via email, so please be sure you have provided us with your correct email address. You will need the latest version of Adobe Acrobat Reader in order to open the file.

Visa on Arrival is only valid for air travelers. Travelers entering Vietnam by land or by sea must visit a Vietnam Embassy to get their visa stamp. Your Approval Letter will be accepted at the three Vietnam international airports: Noi Bai International Airport (Hanoi); Tan Son Nhat International Airport (Ho Chi Minh City); and Danang Airport (Da Nang).

We kindly inform that you can not enter Vietnam by seaports or land crossing boder with our approval letter. In this case, we recommend you should contact with Vietnam Embassy to get visa stamped on your passport before your departure. we arrange the visa for all who would like to get visa at the airports only.

-If you reaaly need us to help you to arrange visa for you not to arrive Vietnam via Airports, You should do some instruction bellow:

– Note

  • Please provide us exactly Vietnamese Port which you enter.
  • Please provide us exactly your Airmail Address to send the original pre-approved letter upon arrival by sea or land.
  • Service Fee will be charged more $20 USD per pax.

A scan of your passport is not required for an online visa application.

Photos are required upon arrival in Vietnam’s airports, so please remember to bring at least two standard photos of passport size (4cm x 6cm). NOTE: if you do not have time to prepare these photos before your departure, you can have them taken at a Vietnam airport for $2 USD or less per photo.

The requirements of photos should be matched with following conditions:

  • Two photos are required for Vietnam Visa on Arrival. One is glued on the entry and exit form and the another is showed if officers need to check.
  • Photos should be sized 4×6 cm as passport-size, especially taken NOT over 6 months.
  • Both of color photos or black and white are accepted.
  • Photos should be captured full of applicant’s face, front view in plain white background.
  • Photos should be taken in normal view. If applicants wear a heading device, wig or similar things in abnormal view, they should wear consistently with the pictures upon arrival.
  • Glasses without tinted lenses or any medical reasons are not acceptable.

To apply for a visa to Vietnam, your passport must be valid for at least six months following your application. Therefore, if your passport is about to expire, please renew it before applying for a visa to Vietnam in order to avoid unwanted issues at the airport.

The arrival date you provide should be the earliest you plan to arrive, but you can arrive after that date. The departure date you provide will be the last day you are permitted to be in the country unless you get a visa extension.

For example, if you apply for a one-month visa and submit your arrival date as Jan. 1, 2016, your Approval Letter will be valid from Jan. 1—Feb. 1, 2016. You can arrive any time between January 1 and February 1, but you must leave the country by February 1, 2016.

The Stamping Fee is the fee you are required to pay at a Vietnam airport in order to get the official visa stamped in your passport. The fee is $45 USD for a single-entry visa (1-3 months), and $90 USD for a multiple-entry visa (1-3 months). The Stamping Fee must be paid in cash (Vietnam dong or U.S. dollars). No credit cards are accepted.

No, you cannot! In order to board the plane, you must show your Approval Letter to the airline. This letter is also compulsory in order to get a visa at a Vietnam airport. We strongly recommend that you apply for your visa before you leave for Vietnam in order to avoid having to delay or change your flight.

Visa on Arrival works at any of Vietnam’s four international airports: (1) Tan Son Nhat International Airport (Ho Chi Minh City); (2) Cam Ranh International Airport (Nha Trang); (3) Danang International Airport (Danang); (4) Noi Bai International Airport (Hanoi). There will be no problems with switching between these four airports.

The answer is No, you are unable to enter Vietnam earlier than the date which state on your Vietnam visa approval letter. In this case, you must inform us then you need to pay the extra fee to process a new Visa with your correct arrival date.

If you worry about this case, please do not hesitate to call us or email us, we will support you right away.

1.1 Only the citizens of below countries are able to visit Vietnam without an entry visa:

– Most citizens of ASEAN member-countries as Thailand, Indonesia, Singapore, Malaysia, Cambodia, and Laos do not need a Vietnam visa if they visit Vietnam within 30 days. The Philippine passport holders do not need a Vietnamese visa for 21 days and Myanmar do not need Visa within 14 days. The passport holders of Brunei are not required to get a visa to Vietnam for 15 days. They could apply for popular passport type with return tickets.

– From July, 1st 2015 to next June 2016, Vietnam Government exempts Visas for nationals of 5 Western European countries as France, Germany, Spain, United Kingdom and Italy. They do not need a visa if staying in Vietnam less than 15 days regardless of their purpose or type of visas.

– Citizens of and Timor-Leste is all required Visa Vietnam.

– The Passport Holders from Korea, Japan, Russia and the Scandinavian nations (as Norway, Denmark, Sweden, and Finland) do not need a visa to Vietnam if they intend to stay in the country within 15 days. They could also apply for popular passport type with return tickets.

– All other citizens are required to get a Vietnam entry visa (issued prior to departure by local consulates or embassies) or a pre-approved letter for picking up an entry visa (issued on arrival at Vietnam’s International Airports) at the airport. Both are supplied before arrival in the country.

1.2 Some exceptions:

– No visa is required for travel in Vietnam for less than 90 days or several visits within 6 months for citizens of France who holds valid diplomatic or official passports.

– No visa is required for travel in Vietnam for less than 90 days or several visits within 6 months for citizens of Chile who holds valid diplomatic or official passports.

– No visa is required for 60 days per time with APEC Business Travel Card (ABTC) Holders from Asia-Pacific Economic Cooperation (APEC) member economies.

– Foreigners and Vietnamese are holding foreign passports who enter Vietnam through an international border gate to travel to Phu Quoc Island and stay there for less than 15 days will also be exempted from Vietnam visa application. Passports must be valid for at least 45 days. After arriving on Phu Quoc Island, the Vietnamese immigration department is responsible for issuing visas on the spot if visitors want to travel other localities or stay in the island for more than 15 days.

– No visa required for Vietnamese overseas for less than 90 days staying if they are holding Vietnam visa exemption certificate.

– At the arrival hall inside the airports, there is a landing visa counter (cấp visa tai chổ), in front of the check-in point counter, You have to prepare some document to get visa stamp: 2 photos 4×6 cm, immigration form (you can download) and some cash in USD. (1 month, 3 months single: 45 USD, 1 month multiple is 65 USD, 3 months to less than 6 months is 95 USD and 6 months is 135 USD).

 – Vietnam visa on arrival at the airport is approved when you already have visa approval letter in advance. You will have to prepare some cash for stamping fee and 2 photos 4x6cm ( same size with passport picture) at the airport when you arrive. But this is not very important if you don’t have photos on your hand, you can take the picture when you arrive and you have to pay 5 USD for this case.

In order to get your Vietnam Visa Stamp, you should prepare:

  • Your passport
  • Printed the approval letter visa
  • Filled entry and exit form
  • Two passport-sized photos
  • Stamping fee for visa ( $45 USD for single entry or $95 USD for multiple entries).
  • At the arrival hall inside the airports, there is a landing visa counter, in front of the check in point counter, You have to prepare some documents to get visa stamp: 2 photos 4×6 cm, immigration form ( you can download here) and some cash in USD. (1 month, 3 months single: 45 USD, 1 month multiple is 65 USD, 3 months to less than 6 months is 95 USD and 6 months is 135 USD).
  • Vietnam visa on arrival at the airports is approved when you already have visa approval letter in advance. You will have to prepare some cash for stamping fee and 2 photos 4x6cm (same size with passport picture) at the airport when you arrive. But this is not very important if you don’t have photos on your hand, you can take picture when you arrive and you have to pay 5 USD for this case.

You can apply a Vietnamese visa on arrival by

  • Option 1: Filling the information in the Application for a Vietnamese visa form here. At the arrival hall inside the airports, there is a landing visa counter, in front of the check in point counter, You have to prepare some documents to get visa stamp: 2 photos 4×6 cm, immigration form (you can download here) and some cash in USD. (1 month, 3 months single: 45 USD, 1 month multiple is 65 USD, 3 months to less than 6 months is 95 USD and 6 months is 135 USD).
  • Option 2: If you find it difficult to fill in the information, you can provide us with necessary information stated in the form here.
  • fill in the information in our Vietnam visa on arrival at the airports is approved when you already have visa approval letter in advance. You will have to prepare some cash for stamping fee and 2 photos 4x6cm (same size with passport picture) at the airport when you arrive. But this is not very important if you don’t have photos on your hand, you can take picture when you arrive and you have to pay 5 USD for this case.

– When the expired day of your Vietnam visa comes up, please contact directly the Vietnam Immigration Office in which located at 40 Hang Bai street ( Hanoi); 161 Nguyen Du street ( Ho Chi Minh city) or any local Vietnam Immigration Offices where you stays in.

– If you have no more time or cannot contact any travel agents to help extend your visa. Please scan your passport and visa, then send them to us via email hi@gate2v.com. We will advise you what should be done next.

– In emergent case, please call our hotline (+84) 916 545 618 (Arthur Le).

Unfortunately, you cannot extend your expired passport in Vietnam unless there is your country Embassy in Vietnam. So, please check the expired date of your passport carefully to ensure it is valid at least 6 months before applying Vietnam Visa. If not, you can not boarding the airplane and get Vietnam visa on arrival at the airport.

Here is an example of a Vietnam Visa Approval Letter.

Work Permit

In order to apply for a work permit, you must meet the following conditions:

  • Over 18 years old and have an adequate health condition to match the demand of the job.
  • High degree of specialized knowledge, qualification, and technology; experienced in management, business and other professions that the domestic labors cannot currently conduct efficiently.
  • If foreigners want to work in special jobs in education or health, they are required to meet all requirements of conducting health and education work of the Vietnamese authorities.
  • Have no criminal record in their living country, Vietnam or other countries; being not under any warrant of arrest or jailing by the Vietnamese or foreign policemen.

Foreigners in Vietnam are required to have a valid work permit, except one of these circumstances:

  • Working in Vietnam for less than three months;
  • A member of a limited liability company with two or more members;
  • The owner of a limited liability company with only one member;
  • A member of the board of a joint stock company;
  • Coming to Vietnam to market products and services;
  • Coming to Vietnam for less than three months in order to resolve an emergency or technologically complex situation that could affect production which Vietnamese experts or foreign experts currently in Vietnam are unable to resolve;
  • Lawyers granted a professional permit in Vietnam;
  • Heads of representative offices, chiefs of project offices or someone working for foreign non-government organization in Vietnam;
  • Internally transferred within an enterprise which has a commercial presence in the committed service list of Vietnam with the World Trade Organization, including business service, information service, construction services, distribution service, education service, environment service, financial service, health service, tourism service, cultural and recreational services and transportation service;
  • Coming to Vietnam to supply consulting services on tasks serving to research, build, appraise, monitor and evaluate, manage and process programs and projects that use Official Development Assistance (ODA) in accordance with regulations or agreements in an international treaty on ODA signed between an authorized Vietnam agency and foreign agency.

An employer must present the necessary documents to the Ministry of Labor, War Invalids, and Social Welfare to get an exemption for their employees at least seven days prior to their beginning work.

The documents must include:

  • A request to confirm a foreign worker is eligible for work permit exemption
  • Detailed information about the employee, including name, age, gender, nationality, passport number, term on employment and job description.
  • Copies of papers to prove the employee is eligible for a work permit exemption must be translated into Vietnamese. In cases where copies of the above papers are submitted, such copies must be notarized or there must be the originals thereof for comparison.

Within three days, the ministry will confirm a work permit exemption or state the reasons why the employee is ineligible.

A work permit exemption is valid for two years.

Any foreigner working in Vietnam (except in exemption cases) will need a work permit provided by the Ministry of Labor, War Invalids, and Social Welfare

An application dossier for a work permit must include:

  • A request written by the employer for a work permits for the employee.
  • A medical certificate, issued by authorized agencies either abroad or in Vietnam and valid for 12 months.
  • Criminal record from the country of origin. If the employee has resided in Vietnam, he only needs to obtain this from the Vietnamese authorities.
  • Documents to support qualifications as managers, executives, professionals or technical workers. In other cases, these documents can be replaced by:
    • A certificate for traditional craft
    • An experience qualification for a soccer player.
    • An aircraft license issued by authorized agencies in Vietnam for foreign pilots.
    • An aircraft maintenance license issued by authorized agencies in Vietnam for foreign aircraft maintenance technicians.
  • Proof of employment with foreign companies that send staff to work in Vietnam.
  • Two color photos (size 4cm x 6cm, white background, looking forward, bareheaded, no colored glasses), taken within the last six months.
  • Notarized copy of passport.

Documents provided by foreign companies and organizations must go through a process of consular notarization before being sent to the Ministry of Labor, War Invalids, & Social Welfare.

The procedures include 3 main steps

Step 1: Prepare the mandatory application dossier and submit it to the Department of Labor, War Invalids, and Social Welfare.

Step 2: Department of Labor, War Invalids, and Social Welfare shall issue the work permit or state the reasons why the employee is ineligible.

Step 3: After getting a work permit, the foreign employee and employer sign an employment contract and provide a copy of the contract to the ministry.

It takes 7 working days for competent authorities to process the application and issue a work permit or notice that the employee is ineligible. A 3 days delay period is, however, anticipated.

Note: Well-prepared documents are significantly important. Legal advice or legal assistance is highly recommended.

Expats working in Vietnam without work permits (except where they are exempted by the Ministry of Labor, War Invalids, & Social Welfare) will be expelled from the country.

A work permit may be terminated in the following circumstances:

  • Expiration of work permit;
    Termination of labor contract;
    The content of the labor contract is not consistent with the work permit granted;
    If the foreign employee is fired by the foreign employer;
    Withdrawal of work permit by authorized state agencies;
    Termination of operation of the company, organization, and partners in Vietnam;
    The foreigner is sentenced to prison, dies or is proclaimed missing by court.
Foreigners who hold work permits valid for one year or more, as well as senior management, can be granted a Temporary Residential Card (TRC). A TRC is issued by the immigration agency under the Ministry of Public Security, and will be valid from 1 to 5 years. People granted a TRC can enter and exit Vietnam without a visa within the valid terms of their TRC.

Holders of a B2, B3, or B4 visa are eligible for a Temporary Residence Card, as well as members of management boards, members of councils and boards of directors, heads of company branches and Chief Representatives of representative offices of foreign enterprises in Vietnam.

Investment registration

False. An Investment Registration Certificate is not an Enterprise Registration Certificate.

An Investment Registration Certificate is a document bearing information about foreign investors’ investment projects. This certificate shall contain some specific information: the enterprise registration certificate code, the investor’s information, and the information of the investment project (name, scale, objectives, location, capital investment…)

It depends on the scale and the nature of the project (whether it is required to ask for a decision on investment guidelines or not) that the competent authorities issuing the investment certificate would be different, namely: The Department of Planning and Investment; The industrial park, export processing zone, hi-tech zone, or economic zone management boards; The investment registration authority.

A business organization is established and operates pursuant to Vietnam’s laws. Business organizations include enterprises, cooperatives, cooperatives unions and other organizations that carry out business investment activities.

Before establishing a business organization (establishing an enterprise with more than 50% foreign capital), the foreign investor shall have an investment project and follow the procedures for the issuance of an investment registration certificate in accordance with the law. Hence, the first and foremost condition for the foreign investors to make an investment in Viet Nam is that they shall have an investment project; then they must follow the procedures for issuance of an investment registration certificate to establish an enterprise.

It can be.

In the process of operating the project, if there is any change in the content of the investment certificate, you shall carry out the procedure of adjustment of the investment certificate.

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